CONTACT

Our support team reliably and competently assists with any queries related to Prompt Inomax Ark. Whether you’re just looking for information, already registered or actively using the platform, we help you move forward quickly.

How to contact us

We provide specific support on all matters concerning your account and the use of Prompt Inomax Ark. Our team is available Monday to Friday during regular business hours (CET) and handles requests with high priority. Typical areas where we help:

Creation and verification of your account, as well as account management (includes profile and risk settings)
Technical help for the platform, the app or in case of errors
Questions about deposits and withdrawals, processing times and accepted payment methods
Information on features, strategies, AI logic and available instruments
Feedback, ideas and improvement suggestions for development
Support for other matters, from general to individual

Use the secure contact form below and fill in all relevant fields so we can process your request quickly. As a rule, you will receive a reply on working days within 24 hours, often sooner. For urgent technical issues a live chat may be available (weekdays 9:00–18:00).